FREQUENTLY ASKED QUESTIONS
CUISINART GOLF RESORT & SPA
FAQ'S
EXPLORE
AIR CONDITIONING The Resort has centralized air conditioning and recirculation systems in all guest rooms. The air conditioning will automatically shut off when you open your balcony door.
AIRLINE ARRANGEMENTS Our Concierge staff will be pleased to help with reservations and reconfirmations.
ANNUAL CLOSING – The Resort will be closed from August 28 – October 14, 2016
BABYSITTING Qualified, experienced babysitters are available for short periods or for full-time assistance.
BATHROBES & HAIR DRYERS Bathrobes and dryers are provided in your guestroom for use during your stay.
BREAKFAST Continental Breakfast is served daily at Café Med or en-suite
CAR RENTAL For those wishing to explore the island, cars and jeeps may be rented by contacting our Concierge.
CHECK-IN Check-in time is 3:00pm. Early arrivals will be accommodated subject to availability.
CHECK-OUT Check-out time is noon. However if your flight is late in the afternoon or evening, we will be happy to store your luggage until you are ready to depart.
CHILDREN Children are welcome at CuisinArt Resort, with myriad of accommodations available.
COFFEE All Accommodations offer Nespresso machines. There is a card in each room directions and costs.
CONSERVATION Sunny skies mean less rain so we ask that you conserve water whenever possible. If you care to reuse your bath towels and linens there is information in your room.
CREDIT CARDS We accept American Express, Mastercard, Visa, Discover and Diners Club.
HOUSEKEEPING Our housekeeping staff will provide daily maid service and turndown service. Please contact them with any special needs or requests.
ICE SERVICE Ice will be delivered to your room daily. Should you require more, please contact Room Service.
INTERNET Complimentary WIFI is available in all accommodations and in the lobby and pool area. Computers are also available for use in the library.
LAUNDRY AND DRY CLEANING Contact housekeeping for all laundry requests. A bag and laundry list are provided in your room.
MINI-BAR Each room has a fully stocked mini bar, which will be replenished daily. If you require additional items please call room service. Charges will be applied to your room account.
NEWSPAPERS A daily New York Times digest will be delivered to your room each morning.
RELIGIOUS SERVICES There is a variety of church services on the island. Please check with Concierge for schedules and directions.
RESERVATIONS Resort reservations can be made directly on our website, through our Reservations Department – 800.943.3210- [email protected] - or by contacting your travel professional.
DEPOSITS/CANCELLATIONS – A three-night deposit is required to confirm all reservations. Deposit applies to first (1) and last two (2) nights of guests’ stay. Deposits are required at the time of booking. Full deposit will be refunded if notice of cancellation is received 30 days in advance of arrival date. A 10-night minimum stay is required for the holiday period. Deposits are nonrefundable. Special deposit policies apply during this period.
GOVERNMENT TAX & SERVICE CHARGE– Daily rates are subject to a 10% Government Accommodations Tax and a 10% Service Charge, plus a $3.00 per person (12 years and older) per night, Government Marketing Levy. An additional charge applies to a third person sharing room. There is no additional charge for children 11 years old and under sharing room with adults; maximum of 2 adults and 2 children 11 years and under per room is allowed.
ROOM SERVICE For those not wishing to leave the comfort of their accommodation, we offer 24 hour In-Room dining.
SAFE DEPOSIT BOX Individual electronic safe deposit boxes are located in the closet of your room.
SECURITY The Resort has a full security department. We are fortunate that Anguilla is not affected by crime in any significant way. We do recommend normal caution and a common-sense approach when touring the island and with valuables.
SIGHTSEEING Touring Anguilla is easy and delightful. Our Concierge would be pleased to recommend tours and trips.
SWIMMING POOL Please enjoy our negative-edge pool and jacuzzi. Remember there is no lifeguard on duty.
TAXIS Contact Concierge for assistance in ordering a taxi and to discuss fares which are set by the government.
TELEVISION TVs with full cable and On Demand channels are located in all guest rooms.
TRANSPORTATION For all options on how to travel to Anguilla, please see our Transportation page
WATER Our reverse-osmosis plant produces 100,000 gallons of pure, fresh, safe, clean drinking water each day.
